In an emergency or life threatening situation, please call 000 for an ambulance. If urgent, but non life threatening, please present at the Urgent Care Centre at 33 Cowie Street, Ballan and press buzzer in the ambulance bay. Or call 5368 1100 to speak to a Nurse.
Please let us know what you’re thinking about your experience so we can improve.
There are three main ways you can provide feedback:
- Online form (below)
- Print the feedback form at home (click here) and give to reception at your next visit, or post to Quality & Risk, 33 Cowie St, Ballan VIC 3342
- Hard copies of the feedback form are available at Hospital reception and the GP Clinic
Feedback is forwarded to the Quality & Risk Coordinator for review and action.
If you would like to speak to someone in-person about your feedback, please call (03) 5368 1100 and we’ll schedule an appointment with the most appropriate person.